Getting to the heart and soul of what your consumers want is key. Premal Patel, Vice President Managing Director, Catalina UK shares five strategies that can help build genuine long-term loyalty, with a personal touch.
Catalina UK shares five strategies that can help build genuine long-term loyalty, with a personal touch.
- Press the reset button
- Follow the customers lead
- Understand predictive analytics
- Embrace effective engagement
- Deliver the best customer experience - on and offline